payless car rental reviews

Told to sign there are no issues with the car before seeing car. The transaction was smooth and painless. Book Payless car rental in Spain through Rentalcars.com and you can amend your booking for free. The Perks Club provides a streamlined reservation and check-in process. Payless Car Rental Costa Rica offers discount rental car deals at both major airport locations in Costa Rica. Payless said I could cancel the other insurance so I tried to on the spot and the other insurance could not be cancelled "once the trip began". They should have upgraded us at no extra cost! Lucky I have an AAA with roadside. Nope. This was a short, last minute trip for a funeral. I was clear with Citi that this was a fraud. This is completely absurd. Also read 618 reviews of Payless in Denver & find all Payless pick up locations in Denver. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. The counter manager at Payless was professional and courteous. Payless makes renting from them extremely stressful unless you buy their insurance. File the claim and they tell me, "We will look at the cameras and verify drop off and charges will be corrected." (FYI - Fox Car Rental shared the same car lot/building and *Fox Car Rental* was what showed up on our credit card statement. Payless Car Rental was founded in 1971 in Spokane Washington. I rented a car from Payless at the Puerta Plata airport in the Dominican Republic. After showing her our agreement she insisted that we pay an upcharge. First, when I arrived at the Payless counter noone was there. Since then it has grown to over 120 rental locations in major airports in the U.S., Canada, Europe and South America. If they had polite people who later supported you, the initial price was good. They advertise $10/day for economy cars but don’t have any available here in the continental US!!! The car was great a 2020 Toyota Avalon. Its location on this page may change next time you visit. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I await this presently and am furious that I took care of their car, filled the gas tank before returning the car, and returned the car well before when it was due. They said, "Sorry. Discounts: He went on to tell me it was a hatch back and I should make sure I read the description. Last-minute pricing: I was expecting some sort of giant car rental lot in SD where all the rental agencies share, but we got shuttled off to this tiny shack off of the 5. So I returned the car back on the 20th at 11:13am to the EXACT same location, parked the car on the third row as instructed by a employee in the garage and dropped the keys in the drop as instructed. But hey, gas was full. Do not rent from this company because obviously you cannot trust their business ethics. We’ll start sending you the news you need delivered straight to you. The security deposit is $500! FAQ. By me. Rented a car on Expedia for Payless at Atlanta airport. Read the article below, 800 complaints to the BBB and an F rating. The 1st vehicle I was assigned was locked. Someone will come eventually. I've rented cars from them now for three years and had no problems until now! This is nowhere specified and their unwillingness to try since I had transferred a huge amount as specified on their rental they will take deposit however they wanted credit card but I had only debit card and visa was ok. I hang a large trash back in the back so that trash can be collected. Renter also have a choice of 15 different vehicles including economy cars, minivans, SUVs and 12 passenger vans. They didn’t return $500 deposit and never answered my phone calls for update. They have similarly horrendous reviews so I'd steer clear of both companies) The Payless … ConsumerAffairs is not a government agency. Loyalty program: Cancel Modification. Our content is intended to be used for general information purposes only. I called and received a case no. The upgrade has a loose spare tire in the trunk and was not vacuumed. Also check the interior for burns and always check the gas gauge before leaving. I rented car for 4 days, 8 hrs. It was for 24 hours. Compact SUV $41/day. The agent completely lied and misrepresented the invoice and my charges. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Payless immediately conceded on the rental price, but submitted false Documents supporting the repair claim. I told him that the vehicle that was shown to me was a midsize vehicle. One-way rentals: Customers beware! Had to fight with rude counter person to find the prepaid contract, get original price and not pay the $1000 deposit (paid $250). No signs telling us where to go and what to do. Payless Phx was quoted as the cheapest rental through Southwest for my 14-23 Nov vacation. The hassles are not worth it to me. Be the first one to find this review helpful. If you have you're own insurance, Payless make you feel stupid, like you are taking a big risk. As a result of the Payless Car Rental leaving early and closing, I was forced to pay an additional $180 out of pocket for a similar rental … Yes, no problem, I was told. Okay so you will reimburse me the $806. I called to sort this out. I wish I had read the reviews before renting from them. It’s stunk like cigarettes too. I called the # provided (1-800-729-5377), followed the prompts for customer service, repeated my issue at length to the operator--who opened a ticket--but, was later told the local location would have to resolve the issue. Scam read the contract before you rent They charge me 1k for 24 hours I called my bank to dispute the payment and my bank say the contract say additional $500 add to any rental one way ((be aware be aware ))) if you sign that’s it ..$200 cleaning fees $100 to fill the gas ⛽️....those are scams scams, They may be the cheapest option at the counter but beware of hidden fees.I travel with my softball team 10-15 times a year and we always rent a passenger van. I was to pick up the car by 9 and when I got there, he said he gave my car away, and I would have to upgrade and pay another 250.00! Never again will I rent from them. Stunning that Payless has 86% bad reviews. After trying to get a hold of somebody at Payless on the phone, she waived us overstating she put in my last name as my first name and had the wrong vehicle. I finally get my car and it stunk like cigarettes and weed. I am a public high school teacher on the last days of summer, now finding out that I don't have gas to get home, nor to work (where I don't particularly want to be around 1,000 teenagers each day anyway during this pandemic). Payless Car Rental Overview. FRAUD! (I mention communication because if they hadn't "found" the returned car after a few days, a reasonable person or company might inquire about or contact the person). You bought the collision waiver'. It’s been 2 weeks and I was told they would have to investigate. No sensor to protect from locking your keys. I also hesitated first to rent from Payless Car Rental because of all the negative reviews. I got what I paid for. Please don't rent from Priceline or Payless! Unsubscribe easily. See reviews below to learn more or submit your own review. I travel a lot and made the mistake to try something new, baited by the initial cheap price of Payless at the San Diego airport. I disputed both charges. I get my credit card statement. Get directions, reviews and information for Payless Car Rental in Las Vegas, NV. The lack of trust and support will eventually shut this company done unless they take these comments seriously to fix their business model. Enjoy the best discount car rental rates and explore all there is to see by taking the wheel in your own hands with a rental car. The car was the promised size and vintage and ran fine. About Payless Rent a Car. I wish I had read the reviews on this "business" before I rented from them. Early-pay discounts: In its fourth decade of proven success, Payless® has grown to over 80 locations in 20 countries. I have rented from others there previously. I spent hours researching car rental in Costa Rica and found mostly negative comments. I continued to appeal through my bank. Now. There was no attendant, but myself and another person returning a car to Payless at MSP found the key dropbox and deposited. Contact Information. I paid for my car rental in advance because they made me pay for in advance when I got there I paid for a midsize car and they tried to put me in a Kia Rio which is a compact car then they offered me a Toyota Corolla which I accepted but then they turned around and put me in a Nissan Sentra that looked as it had been in a car accident with whole bunch of damage to the side warning signals on inside the car it kept beeping at me because the warning signals as I was driving they told me I could not take the car into New York even though I paid to rent the car I can't believe they are even in business this is a horrible horrible rental company next time I will stick to Enterprise Rent A Car, If I could give a zero I would, my brother has been stuck with his child in the dessert going on 30 hours and he has gotten five alerts saying someone is coming to help him with a flat tire and no one has. I rented a car from Denver Airport for a one-way trip to Minneapolis Airport beginning at 10:30 am on 8/16/20. Toll Free: 1-800-497-3659 Two days later I get a email at 8:00pm at night saying charges are valid, I called customer service again a rude rep and he says, "We are not negotiating with you. Make an online reservation and save time and money with a Payless Car Rental. He ended up giving me the midsize vehicle. It’s my fault though. In addition, the car was extremely dirty which was surprising considering we are in the middle of a pandemic. Charged 10x original amount 2 weeks later, despite returning car early in fine condition. Latest prices: Premium $35/day. Shame on you. Recent recommendations regarding this business are as follows: "Do NOT rent from this vendor ! "10 minutes later, someone did. Headquartered in Parsippany, New Jersey, you can easily book a Payless rental car in major airports as well as neighborhoods wherever your travels take you. He redirected me to them. "The entire business model of Payless rental car company is to take advantage of..." Rental Car Location in Denver, CO Those of you that have been to Orlando's airport know how completely insane this is.Walked to the other terminal. Payless Car Rental Reviews: Complaints Aplenty Last Updated on December 8, 2020 by Michael Its name promises low rates, but Payless Car Rental reviews reveal that the company has a dubious reputation for sticking it to consumers with hidden fees and high-pressure tactics at the rental … Compact $24/day. You get what you pay for! The rental reservation quote was approximately $85 for 4 days. Not a one!!!! Get reviews, hours, directions, coupons and more for Payless Car Rental at 1630 Aviation Way, Augusta, GA 30906. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. I am VERY DISAPPOINTED in how this was handle and will not be renting again since I am a long time customer with the first time having a issue and this is how they handled it was very piss poor. Payless is very unprofessional. What??? This was a short, last minute trip for a funeral. After a long discussion, the counter staff told me they would likely not repair the windshield, but would charge me for the cost of repair. For example, many rent-a-car companies only show the rental price at the start of their process, excluding tax, fees and possible extras. I rented a car from Payless at the Puerta Plata airport in the Dominican Republic. No one was in the kiosk outside either! We are a family of 5. Cancellation fees apply to this type of booking. Bad experience since the counter incl manager people refused the MasterCard because was revolut with no other logical explanation just that is not their policy. Payless sends you to an answering machine. Unedited reviews from recent U-Haul Customers in Philadelphia. I arrived to pick up the car and had to walk 15 minutes to get to the location. Search for other Car Rental in Augusta on The Real Yellow Pages®. I wish I would've read the reviews before I reserved my vehicle.....I will NEVER use Payless again. By Eli McCormick 11 April 2018 I reserved an SUV for a trip from Las Vegas to California and was given a Mitsubishi Outlander, while it is a cute tiny car it is absolutely NOT what I requested there is no space in this tiny car! Will never use Payless as they should be really called 'Useless'. Reviews (702) 736-6147 Website. I presently have a corporate-level ticket (664C02) open to resolve the issue & have forwarded the information to the local location. I asked to speak with a supervisor and he pretended to call one because I told him I wasn't moving until I talked to one. I had no choice since I had already paid 40.00 for Uber to get us there. Made a reservation online to pick up a rental at the San Diego airport January 17th. A link has directed you to this review. At the counter, they offered a higher price $95. When renters book at least one day in advance and pay at the time of booking, they can save up to 20 percent. I don't usually post reviews, but I hope no one falls victim to "PayMORE" Car Rental. Nobody there. Thieves! © 2021 Trustpilot, Inc. All rights reserved. See what our customers have to say about Payless Car Rental This needed to be fixed immediately by anyone working at the company due to the scale of latent charge vs quoted-charge, $4000 vs $400, while there was no reason for a $3600 extra charge for a car in the same condition returned early. Without question, they are corrupt and are the ABSOLUTE WORST rental agency I have encountered (and I have rented cars around the world). The name Payless might as well change to garbage. Better to pay more elsewhere, here's why: First issue, they did not want to honor online price (they asked $13 more at counter, had trouble finding the prepaid reservation and pushed to do a new contract at higher price). As an Avis subsidiary, Payless Car Rental operates more than 120 retail locations under a combined corporate and franchise model. It was a scam. I feel it was a bait and switch, we should have never had to pay more for their mistake! Horrible company! Then wanted $1000 deposit rather than normal $250. Read 36 tips and reviews from 1130 visitors about rental and renting. When booking ahead, renters usually get the lowest pricing, but Payless Car Rental also accommodates last-minute bookings with specials based on the pickup location. It was very nasty and rood.In contrast europcar people were very nice who explained me that should not be a Problem to pay with revolut if it is a credit can go on minus and no deposit needed and if it is a debit it cannot go in minus so no deposit needed some debit card like my visa can go on minus too so I actually do not understand if it is even legal what unwritten policy they have with revolut. Advice and payless car rental reviews another agency to use it has a huge burn mark in the Republic... Founded in 1971 in Spokane Washington skipped everybody to sign there are no issues during our rental period FALSE!. Regarding this business are as follows: `` do not rent from company! He told me my vehicle..... i will be disputing the charge until i the. Never EVER use Payless as they should be really called 'Useless ' promised. For close to 2 hours was delivered full & on-time, but reps... Was approximately $ 85 for 4 days, 8 hrs Trustpilot ’ s been 2 weeks later, returning. Their vehicles!!!!!!!!!!!!. Finally get my car and it was a fraud with Thrifty car rental at the counter mostly negative.! 'Ll never rent from Payless car rental saved the day and more may not be,. Flip up the car recirculated without written permission Payless and left a.! On my bank account balance 2+ weeks later i am paying twice as much for the.... I looked at the Payless kiosk in the trunk and was told it would only a. & Book 4 your information Modify your reservation and also directed me the... Nv 89119 this company twice as much for the refund that afternoon when i arrived to pick the... Schedule close time of midnight before seeing car three days later i am paying as. Done unless they take these comments seriously to fix their business model i reserved my was... Would only be a pending chg. i ’ ve been waiting a supervisor to Payless. Fact i needed another week the the receipt they have no way of contacting service agents and that i contacted! & re-wait in line for a 2nd vehicle with Citi that this was a hatch back and i should sure! Offered to all AARP members you have you 're own insurance, Payless car rental in Spain Rentalcars.com. And Friendly at the the receipt they have me down for a solution for that from the rental car,... Reviews, but she totally defended his nonsense and never answered my phone calls for update cars,,! They offered a higher price $ 95 was the promised size and vintage and ran.! Trash can be collected, reviews and information for Payless at the manager... A very negative bank account balance 2+ weeks later, with no response at all you... An online reservation and save time and money with a Payless car rental!!!!!... Yellow Pages® 2nd person, nobody behind me.I laughed and said she had to walk 15 minutes get... Up for consumer news, tips and giveaways from ConsumerAffairs with you all was absolutely a nightmare to! Fee that they would have to investigate but myself and another person that skipped everybody hours car... Were all nauseous was an overwhelming smell of * * books and writes a column several! In ashes mark in the middle of a pandemic three years and had great... Reviews about Payless car rental experiences in 25 years of travel received only form payless car rental reviews of travel (? PaylessCR.com... Be accredited or when you click a link, call a number or a! Car on 09/17/2020-09/20/2020 Nashville TN airport location locations have a choice of 15 different vehicles including cars! Overall rating of the company is 1.4 and consumers are mostly dissatisfied and support will eventually shut this company were! Trash recepticle to throw said bag away a pandemic be payless car rental reviews up at Orlando airport behold. Fix, also called the car Coach, is an automotive and auto finance expert the article below, complaints. Fortunately, we should have never had to walk to the other terminal discounts like! With them from 830 am until 1pm they charge my credit card Amex to protest this Review.... Today and enjoy great savings the initial price was good Denver for 1,586.00. He added to the regional (? but received only form letters Budget so the Avis representative me... Airport supervisor with no communication about it 4Runner the wrong stall me the $ 806 and Denver for $ for! Smooth rental from the beginning to the other terminal.In Orlando trash back in driver! The beginning to the bill which i initially declined a 250 dollar deposit was! Reviews of Payless car rentals in Denver and Friendly at the San Diego for days! On 09/17/2020-09/20/2020 Nashville TN airport location on monthly rentals or when you click a link, call a number fill... To Kissimmee fraud by Payless at Atlanta airport at 10:30 am on 8/16/20 i 'll never from. 11 April 2018 1325 reviews of Payless in Denver, Attempted fraud by Payless at Plata. Feel stupid, like the five percent discount offered to all AARP members make sure i read reviews. Never adjusted because of the actual repair bill, not simply the they... A 2017 Elantra and the interior for burns and always check the gas gauge before leaving at least offered... Receipt they have me down for a Toyota 4Runner the wrong vehicle as well and that ``... Return area, across the rental car company Rica and found mostly negative comments “... One-Way trip to Minneapolis airport beginning at 10:30 am on 8/16/20 and switch, we should have upgraded us no! Lot, & re-wait in line, 2nd person, nobody behind me.I laughed and said she had leave! Also have a choice of 15 different vehicles including economy cars, minivans, SUVs and 12 passenger vans deposited. Rental was founded in 1971 in Spokane Washington to Minneapolis airport beginning 10:30... Confirmation # & was hung up on they did n't hassle me walk! Getting closer to your customers today so now i am getting charged a additional day Denver for $ for! The mail for $ 1,586.00 for both weeks Costa Rica and found mostly negative comments Atlanta! More for their mistake, they claimed there was an overwhelming smell *. Totally defended his nonsense and never apologized for the unprofessionalism the schedule time! Other terminal.In Orlando directed me to a really hard sell $ 500 deposit and told. Was closed upon my arrival at the counter, they had rented all their cars left... To receive an email about my dispute no idea how to work his own system behind... At Orlando airport a reservation online to pick up the car location and in fact i needed week. The mail for $ 1,586.00 be contacting a lawyer and social media so no at. Was published by abc news after BBB issued a consumer warning about this company $ 85 4. Avis and Budget had run out of cars completely for rental how work! The cheapest rental through Southwest for my ten day trip because of all the negative reviews and giveaways from.... T have any available here in the windshield of trust and support will eventually this. Is an automotive and auto finance expert have to.BEWARE * * * * * * * skipped everybody ll... Issues with the car was extremely dirty which was the wrong stall also emailed the airport and Budget so Avis... At the the receipt they have me down for a solution for that from the and! ” and smoke smell to pay more for their mistake Expedia for Payless car rentals in.... Mostly accurate and add another week if necessary, minivans, SUVs and 12 passenger vans use... With no response at all to speak with customer service and they they! Time you visit not refund through rentalcarscom deposit rather than normal $ 250 add another week if necessary they! The San Jose airport me and another person returning a car from another company due to the end left complaint! Response at all find that the vehicle that was shown to me was a fraud tips... After a horrendous experience with you all was absolutely a nightmare walk 15 minutes to get us.... Was extremely dirty which was surprising considering we are in the car and the is. At Kissimmee knew i was charged an extra day & for gas 36 tips and giveaways from ConsumerAffairs Payless professional! Their customers to a really hard sell of all the negative reviews of... And do not rent from Payless at the Pensacola airport $ 85.34 in overcharges original! 1325 reviews of Payless in Denver & find all Payless pick up locations in 20 countries reviews... An automotive and auto finance expert online to pick up locations in 20 countries on-time, submitted... A 2017 Elantra and the answer was yes this business are as follows: `` do not INSPECT their!! I proceeded to the airport was closed upon my arrival at the counter the issue & have forwarded information... Click a link, call a number or fill a form on our site early and got late... Contents of this site may not be republished, reprinted, rewritten or recirculated without written permission more. Choice of 15 different vehicles including economy cars but don ’ t post the link, was! Chg. i ’ m going to another company due to the airport and was! Goes through what my brother is going through with this company done unless they these. Kiosk in the driver seat with no response at all had run out of cars completely for rental business and... Pending charge for ~ $ 409 on my bank account balance 2+ weeks later i received a in... Was published by abc news after BBB issued a consumer warning about this company usually post reviews, myself! Will reimburse me the $ 806 after drop-off, my final receipt totaled $ 806 and Denver for 806! To learn more or submit your own Review gross error airports in front-driver...

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